VIAAS Support

 

The software won’t load.

First, check to make sure you can reach the website. Since you are reading this, you probably can. But the Flash application is hosted on the same systems as the website, so this limits the issue to your computer.

VIAAS needs Flash version 10.0.22 or higher. Your system should automatically upgrade and install Flash, but to check, Adobe has a URL that will tell you your version and help you force an upgrade at http://www.adobe.com/software/flash/about/. The final issue that may impact loading the application is memory. VIAAS strongly recommends at least 1GB of memory in your machine.

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