VIAAS Support

 

 

I just plugged in my camera and the LEDs are not doing the 2 second blinking pattern the manual describes, what do I do?

If the camera is showing solid LEDs AFTER it has gone through the alternating LED phase it is having problems connecting to the VIAAS ...

I am having trouble getting the camera to focus, what can I do?

The cameras focus assist mode can be REALLY handy. You might have tried focusing without it, and the delay between what you do at ...

The pictures during the day look funny, can I do anything?

VIAAS Camera One does a good job in almost all lighting situations. The Ultra High Dynamic Range (UHDR) gives you usable imagery in deep ...

My video and images in the dark are really noisy, what can I do?

PLEASE NOTE: There is a known ERRATA regarding video in high noise situations, which causes many frames to drop. We are working on this ...

My user interface is up but NOW is not giving me new events and when I click things don't change

You have probably been logged out of the site because the service has been idle for a long time. Refresh your browser page and ...